Refund Policy
Effective Date: January 1, 2026
This is a starter refund policy. Replace it with the real policy that matches your payment provider, usage model, and jurisdiction before launch.
Eligibility
Describe when a purchase is eligible for a refund, including any time limits, usage thresholds, or exclusions.
How to Request a Refund
Tell users where to send refund requests and what information they should provide, such as account email, order ID, purchase date, and reason.
Non-Refundable Cases
List situations where refunds are unavailable, such as excessive usage, expired request windows, promotional purchases, or policy abuse.
Review Process
Explain how long review typically takes and how approved refunds are returned.